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Reinforcing the appeal of used models highlighted in a recent Ally Financial survey, Experian’s latest data showed used vehicles are commanding a larger share of the U.S. automotive finance market. According to Experian’s Q3 2019 State of the Automotive Finance Market report, analysts found used financing increased 2.4% year-over-year, reaching 55.15% in Q3, compared to […] [Read More]

Along with announcing its next executive director, the American Bankruptcy Institute (ABI) this week also shared the November filing information that showed a slowing of cases after four months in a row of increases triggered by changes in federal laws. According to data provided by Epiq Systems, ABI reported Total U.S. bankruptcies in November registered […] [Read More]

This piece, the full version of which appears in the upcoming Dec. 15 print edition of Auto Remarketing, delves into the recent quarterly results and developing trends at publicly traded online auto marketplaces CarGurus, Cars.com and TrueCar. Each of these companies released their third-quarter results in November and held accompanying earnings calls. We share the top-of-mind trends at […] [Read More]

Here’s an opportunity for new-car dealers to bulk up their used-car sales. More than two-thirds of consumers would consider going pre-owned the next time they buy a vehicle — and a slight majority would be most at ease doing so at a franchised dealership, according to an Ally Financial survey. The Harris Poll conducted the […] [Read More]

Many automotive sales professionals mistakenly view car buying transactions as “one-offs.” They assume that the customer is unlikely to do business with their brand, or dealership, ever again. But Black Book and The Appraisal Lane estimate that after factoring in the potential revenue from referral business, the lifetime value of a customer to a dealership […] [Read More]

At least from an interest-rate perspective, new vehicles looked a bit more attractive to buyers in November, even though retail prices for those models continued to climb. Meanwhile, financing for used vehicles stayed on a steady course, according to the November information compiled by Edmunds. Edmunds reported this week that the average interest rate for […] [Read More]

This piece, the full version of which appears in the upcoming Dec. 15 print edition of Auto Remarketing, delves into the recent quarterly results and developing trends at publicly traded online auto marketplaces CarGurus, Cars.com and TrueCar. Each of these companies released their third-quarter results in November and held accompanying earnings calls. We share the top-of-mind trends at […] [Read More]

When dealers do not refer used off-make buyers to sister stores within their auto group for service, the group loses up to $230,000 annually in potential customer pay revenue, or CP$, per store. That is one of the findings of Affinitiv’s Automotive Customer Loyalty study. The study notes that auto groups continue to boost used-car […] [Read More]

When a consumer brings a Chevrolet Cruze or Ford Focus compact car back to the dealer lot as a trade-in, chances are he or she will not be returning to the brand — or even the segment — when it’s time to make the next new-vehicle purchase. That’s according to a recent study from Edmunds […] [Read More]

Black Book executive vice president of operations Anil Goyal got straight to the point in the latest edition of the Market Insights report distributed on Tuesday. Goyal said, “This November was the weakest month in two years as used-vehicle values reversed course and started to decline sharply after a strong start earlier in the year.” […] [Read More]