J.D. Power auto finance study reinforces how satisfaction is driven by digital experience
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Wednesday, Nov. 20, 2019, 04:30 PM
Auto Fin Journal Staff
COSTA MESA, Calif. -
According to data released back in June by the Pew Research Center, 81% of Americans now own smartphones. That’s up from just 35% Pew analysts discovered during their first survey of smartphone ownership conducted in 2011. Trends like that are having a significant impact on auto financing, as the recent findings from the J.D. Power […]