Retail

Used-car supply is rising at the lower end of the pricing scale – but those cars are getting older. Cars Commerce’s Industry Insights Report for February found the overall supply of used cars was up 2.4% year-over-year, but for vehicles priced less than $30,000, it shot up 7.5% from the same month in 2023. That […] [Read More]

Petra Automotive Products launched a new awards program, designed to increase retention in sales and service for dealerships nationwide. The company said Petra Advantage Rewards provides dealerships with “a fully white-labeled experience to create a strong ‘why buy here’ message for customers.” The program provides an app, a rewards and recognition point program that automatically […] [Read More]

Bob Sight Auto Group has acquired Dale Willey Automotive in Lawrence, Kan., from Greg Maurer, according to Performance Brokerage Services, which brokered the sale. The longstanding Kansas City-area operation, founded in 1970, includes Honda and Chrysler Dodge Jeep Ram stores. Maurer joined the ownership group in 1998 and became sole owner in 2014. Bob Sight […] [Read More]

Kanchana Sundaram acknowledged dealerships are fertile places for fraud to happen. But Experian’s senior director of product and innovation for automotive offered several suggestions for how stores can remain car retailers, not vehicle victims, during this episode of the Auto Remarketing Podcast recorded in Las Vegas at NADA Show 2024. Listen to the episode in […] [Read More]

MileOne Autogroup has joined Universal Technical Institute’s early employment program for automotive technicians at the institute’s Exton, Pa. and Mooresville, N.C. campuses. Selected UTI-Exton and NASCAR Tech students enrolled in the automotive technology program can work 20-30 paid hours weekly as part of the early employment program. Participants who remain with MileOne after graduation will […] [Read More]

Customer satisfaction with the dealer service experience is up, even as wait times for appointments and vehicle service continue to rise, according to the latest research from J.D. Power. The company’s 2024 U.S. Customer Service Index Study found overall customer satisfaction rose by five points on its 1,000-point scale, to 851. The study, in its […] [Read More]

Group 1 Automotive has added another location to its collection — this one in the resort area of Hilton Head, S.C. The dealership group announced the acquisition of Modern Classic Motors, which includes Mercedes-Benz, Sprinter and Honda franchises. The acquisition, which gives Group 1 17 Mercedes-Benz franchises and 13 with Honda, is expected to generate […] [Read More]

Toyota Motor Corp. once again rules the roost when it comes to resale value, sweeping top honors in both brand categories of Kelley Blue Book’s 2024 Best Resale Value Awards for the third consecutive year. The automaker’s signature brand, Toyota, won the top prize of Best Resale Value: Brand, and its sibling, Lexus, again earned […] [Read More]

Coinciding with International Women’s Day, Nissan highlighted a pair of success stories on Friday from one of its franchised stores in the Southeast. One recapped the success within a family legacy, while the other highlighted the success of a salesperson originally from Central America, prompting her to say the car business “changed my life.” Nissan […] [Read More]

Justin Osburn, founder and CEO of Automotive Reinsurance Concepts and SmartGroups: 20 Groups Reimagined, returns to the Auto Remarketing Podcast fresh off a SmartGroup meeting that included some of the nation’s largest independent dealers. Osburn talks with Cherokee Media Group associate editor Andrew Friedlander about areas those dealers focused on, including opportunities in fixed ops […] [Read More]