Technology

Automotive messaging and consumer engagement leader ActivEngage has introduced Flip2txt, a call management service with a call-to-text transition feature designed to allow dealerships to provide “uninterrupted, people-powered inbound call support” and engagement for callers around the clock. “Flip2txt represents a significant step forward in the call management technology available for car dealerships today,” ActivEngage CEO […] [Read More]

Less than a month after going out on its own, Predian is introducing a new product. The provider of artificial intelligence and machine learning inventory management systems announced the launch of Talk to My Inventory, a large language model designed for improved inventory management reports. The company said the new model “revolutionizes how auto dealers […] [Read More]

vAuto has introduced Vehicle Intelligence 360, a new artificial intelligence-powered merchandising tool designed to automatically create interactive VDPs that enable shoppers to discover the unique value of each used vehicle with no effort required from the dealer. “Vehicle Intelligence 360 is a great example of how vAuto is yet again using technology to do the […] [Read More]

Impel announced new integrations to pair its artificial intelligence-powered customer lifecycle management and digital merchandising platform with two of the auto industry’s major players – ACV and CDK Global. The integration with ACV’s ClearCar, an advanced trade-in condition and valuation system, is designed to provide Impel’s dealer customers with an end-to-end solution for managing dealer-generated […] [Read More]

Kia is getting a digital boost from CarNow. The digital retail software provider has teamed with Kia America to upgrade the Kia.com e-commerce and branded showroom platforms for the automaker and its dealers. “This collaboration marks a transformative moment for CarNow, Kia and its dealers,” CarNow vice president of OEM relations Roxanne Dersa said in […] [Read More]

Auto industry data and technology provider automotiveMastermind, part of S&P Global Mobility, announced multiple integrations designed to enhance its Mastermind technology and make it easier for dealers to connect data across their technology stack to improve consumer experiences and streamline marketing. The new integrations with CarNow, Skaivision, Orbee and Tealium incorporate a set of application […] [Read More]

Quantum5, a holistic learning ecosystem in automotive designed to drive measurable performance through engagement and proficiencies, has acquired artificial intelligence-driven workforce engagement platform Trivie. Quantum5, the automotive division of Ander, said the acquisition enables it to accelerate its mission of “helping the auto industry address the challenges it faces and provide today’s learners with a […] [Read More]

Auto industry technology service provider Orbee announced a collaboration with inventory acquisition and management platform VINCUE with a focus on integrating VINCUE Boost — a VIN-specific, automated advertising engine — with Orbee’s customer experience middleware technology. Orbee said its technology will integrate VINCUE Boost into new advertising platforms, expanding its reach and effectiveness and enhancing […] [Read More]

TradePending, a sales enablement and consumer experience software platform for car dealerships, has hired Madhu Kota as chief technology officer. TradePending is backed by Capstreet, a Houston-based lower middle market private equity firm. “Madhu has an impressive background in software product development, professional services, consulting and executive management,” TradePending CEO Brice Englert said. “As a […] [Read More]

Montway Auto aims to transform how dealer groups manage transportation costs. The third-party logistics brokerage has released its Montway Automation Portal, designed specifically for automotive dealer groups to consolidate data points from multiple stores on a centralized platform. The company said M.A.P.’s technology enables auto dealer groups to reduce rate-per-mile to maximize revenue, decrease cycle […] [Read More]