Retail

TORRANCE, Calif. — Late Friday, Toyota Motor Sales U.S.A. announced that, working in cooperation with Attorneys General across the country, the automaker will be extending on a nationwide basis the additional services being provided to Toyota and Lexus customers in New York affected by the company's recent recalls. [Read More]

YONKERS, N.Y. — A follow-up to the Consumer Reports 2010 Car Brand Perception Survey revealed that Toyota loyalty is slipping in light of ongoing recalls and deteriorating public perception of the automaker. Officials indicated that among consumers who drive a Toyota regularly, 60 percent said they would most likely purchase a Toyota the next time they […] [Read More]

PIKESVILLE, Md. — MileOne Automotive recently learned that two of its Baltimore-area Chrysler dealers received the highest award available from the automaker for customer service. Earning 2009 Five Star Certification from Chrysler were Heritage Chrysler Dodge Jeep Parkville and Heritage Chrysler Dodge Jeep Owings Mills. Company executives highlighted the benchmarks a dealership must attain to earn […] [Read More]

DEARBORN, Mich. — In some positive news for the automaker to start the year, Ford said it is seeing blossoming interest for its new Mustang, as the number of orders for the 2011 model of the sports car is three times higher than the amount of requests for 2010 Mustang a year ago. Specifically, the automaker said that […] [Read More]

WASHINGTON, D.C. — The American International Automobile Dealers Association has organized the chance to mingle with lawmakers from Capitol Hill as part of its upcoming International Auto Industry Summit. The two-day event will be conducted on May 19 and 20 at the St. Regis Hotel in Washington, D.C. AIADA highlighted that along with the chance to […] [Read More]

SANTA MONICA, Calif. — Edmunds.com analysts expect sales efforts in conjunction with Presidents' Day should push new-vehicle sales figures for February to a much stronger level than those recorded during the same month last year. But the site's apprehension stems from questioning the importance that one particular weekend could have on the entire month's sales performance. [Read More]

SANTA MONICA, Calif. — Toyota's generous incentives appear to be giving the automaker a significant sales performance boost, according to Edmunds.com. Site analysts believe Toyota's March sales figures should climb a whopping 82 percent as compared to February. The automaker's incentives include zero-percent APR financing for up to 60 months for qualified buyers on 2010 Avalon, […] [Read More]

ERLANGER, Ky. — Toyota on Thursday continued to bolster its quality-control initiatives by announcing the formation of a North American Quality Task Force. This group is meant to guide the implementation of regional improvements and work closely with the Special Committee for Global Quality led by Toyota president Akio Toyoda. This new task force will be […] [Read More]

WESTLAKE VILLAGE, Calif. — J.D. Power and Associates believes the ongoing metamorphosis of the auto industry into a completely global venture could produce more situations like the combined effort of Chrysler and Fiat. A firm expert who concentrates on analysis from a global perspective sees more joint ventures and collaboration in order for automakers to thrive […] [Read More]

SANTA BARBARA, Calif. — March sales have been an unexpected surprise for the auto industry, according to Matt Traylen, chief economist and client partner with ALG. In addition to retail sales climbing, leasing levels are expected to come in above last year's March level as well, he noted. "March sales have been an unexpected boost to […] [Read More]