Dealer news: Kunes goes all in on service; Firelands acquires Ohio dealerships
Wednesday, May. 22, 2024, 02:19 PM
Reynolds and Reynolds creates contest to celebrate Automotive Amplifiers
Monday, May. 20, 2024, 01:04 PM
Glassdoor honors Hendrick, Zeigler as Best-Run Companies; Bentley GMC earns 9th GM top dealer award
Friday, May. 17, 2024, 04:27 PM
Retail
Beyond the Transaction: From assigning best tech for job to detecting cracks in exterior, AI is changing service department
Tuesday, Apr. 16, 2024, 03:46 PM
Alysha Webb, Correspondent
This feature is part of Auto Remarketing’s upcoming “Beyond the Transaction” edition, which is the May print issue of the magazine. It is available for Cherokee Media Group Premium subscribers now. Artificial intelligence is popping up everywhere these days and the dealership service department is no different. From assigning a technician with the right […] [Read More]
Beyond the Transaction: Service lane video use is growing, boosting profits & customer satisfaction
Tuesday, Apr. 16, 2024, 12:43 PM
Alysha Webb, Correspondent
This feature is part of Auto Remarketing’s upcoming “Beyond the Transaction” edition, which is the May print issue of the magazine.
It is available for Cherokee Media Group Premium subscribers now.
When Rich Allen started his job as general manager of Jaguar Land Rover Cincinnati in late 2022, he introduced using videos in the service lane, a practice that had been successful in his previous job. The owner of JLR Cincinnati was skeptical at first, said Allen. That skepticism was short-lived.
“He thought it was cheesy,” Allen told Auto Remarketing. “Now he gets stopped when at the club all the time with people complimenting him on the tech video.”
Using videos in the service lane is growing fast as new ways to utilize the videos emerge. It is helping dealerships earn customers’ trust more quickly and boosting service lane profits ... [Read More]
Dealer news: Group 1 expands in UK, Fisker adds dealerships in Florida & Europe
Monday, Apr. 15, 2024, 12:16 PM
Auto Remarketing Staff
Group 1 is expanding its presence in the U.K., announcing Monday it has agreed to acquire the car dealerships and related real estate of an Inchcape plc subsidiary for approximately $439 million in cash. The deal, which must be approved from the Financial Conduct Authority, is expected to close in the third quarter. The Inchcape […] [Read More]
Carvana joins NRG for gamer-themed Tesla giveaway
Friday, Apr. 12, 2024, 03:51 PM
Auto Remarketing Staff
Carvana has teamed with gaming and entertainment company NRG for a giveaway aimed at gamers. In a campaign that started Wednesday and runs through April 24, the online used-car retailer is offering a chance to win a Tesla Model 3 — delivered personally to the winner’s door by NRG squad member and Rocket League content […] [Read More]
PODCAST: Dealer Entrepreneurs — Joe Shaker of TruVideo & Shaker Auto Group
Thursday, Apr. 11, 2024, 01:50 PM
Auto Remarketing Staff
In a new series of the Auto Remarketing Podcast, Cherokee Media Group interviews “Dealer Entrepreneurs” — auto retail leaders who in addition to their roles at dealerships have also launched outside companies/startups in the automotive space. Next up in this series is a conversation with Joe Shaker, co-founder and CEO of TruVideo and owner of […] [Read More]
CarMax retail sales up, profits down
Thursday, Apr. 11, 2024, 01:12 PM
Auto Remarketing Staff
CarMax’s financial report for the 2024 fiscal year mirrored the used-car industry as a whole. Retail sales volume is on the way up – but revenue and profits were down slightly. The used-vehicle retailing giant’s retail sales rose by 1.3% for the fiscal year, which ended Feb. 29, reaching 172,057 units. Revenues from those sales, […] [Read More]
COMMENTARY: Navigating dealership success through KPIs
Thursday, Apr. 11, 2024, 10:20 AM
Howard Bullock, SmartGroups
As a moderator of 20 Groups for independent retail dealers, my role provides a unique vantage point into the challenges faced by dealerships. Whether through in-person consultations or within the collaborative 20 Group space, those shared experiences offer profound insights into the daily triumphs and tribulations of dealers. A recurring observation that stands out is […] [Read More]
Dealer news: Dahl adds four dealerships; Car Pros store earns Honda award
Wednesday, Apr. 10, 2024, 02:04 PM
Auto Remarketing Staff
Dahl Automotive nearly doubled its dealership portfolio with the acquisition of four Wisconsin dealerships from Keith Kocourek of Kocourek Automotive, according to Performance Brokerage Services, which brokered the deal. Adding Kocourek Chrysler Dodge Jeep Ram of Stevens Point, Kocourek Honda of Stevens Point, Kocourek Chrysler Dodge Jeep Ram of Rhinelander and Kocourek Honda of Rhinelander […] [Read More]
Former OEM & Market Scan executive joins Mach10
Tuesday, Apr. 9, 2024, 03:47 PM
Auto Remarketing Staff
Mach10 Automotive, an industry firm offering advisory services including dealer operations improvement and succession planning, announced the hiring of Carsten Preisz as chief marketing officer. Mach10 said Preisz will lead the marketing function including its branding and PR initiatives, as well as support the sales department in its efforts to develop new business opportunities. “We […] [Read More]
Dealer news: McGovern opens largest dealer-owned collision center; Penske pushes retail operations into Australia
Tuesday, Apr. 9, 2024, 01:49 PM
Auto Remarketing Staff
McGovern Auto Group has gone big into the collision repair space. The dealership group, which operates 29 locations in Massachusetts, New York and New Hampshire, has opened a body shop it said is the largest in the Northeast and the largest dealer-owned collision center in the U.S. MAG Collision Center in Shrewsbury, Mass., is a […] [Read More]