Retail

Auto recalls rose sharply in the first quarter of 2024, according to the inaugural Recall Report compiled by customer retention platform BizzyCar. Using data from the Department of Transportation and the National Highway Traffic Safety Administration, BizzyCar found there were 105 recalls issued in Q1, affecting some 9.7 million vehicles. The company said the recalls […] [Read More]

In a new series of the Auto Remarketing Podcast, Cherokee Media Group interviews “Dealer Entrepreneurs” — auto retail leaders, who in addition to their roles at dealerships, have also launched outside companies/startups in the automotive space. Kicking off this series is a conversation with Ryan Maher, who is the founder of BizzyCar, which provides a […] [Read More]

Michigan-based Victory Automotive Group has acquired Metro Toyota in Brook Park, Ohio, from Jerry Schneider, his sons Ken and Dan Schneider, and brothers Barry and Jim Greenfield, according to the Tim Lamb Group, which brokered the deal. The dealership, which will be renamed Victory Toyota of Brook Park, is the 11th Toyota store in Victory’s […] [Read More]

To recognize the dealers leading the certified pre-owned car business, Auto Remarketing presents our annual special issue honoring “The Best CPO Dealers in the USA,” which is presented by Cars Commerce. We reached out to a multitude of automakers and requested their respective top 10 certified dealer lists based on full-year 2023 sales. We hope these rankings and data […] [Read More]

Cars.com wants you to know what your car is worth. The car-shopping marketplace has launched Your Garage, a tool designed to give car owners the ability to track the value of their vehicle over time. Your Garage integrates vehicle valuations and real-time market-driven data, Cars.com said, giving consumers greater visibility and liquidity so they can […] [Read More]

Global automotive services company Holman announced it has brought former bank executive Aarthi Murali on board as executive vice president for service excellence. The company said Murali will be responsible for leading its commercial client relations strategy and customer service efforts throughout North America, as well as overseeing its account management and client relations teams. […] [Read More]

Bonfires, s’mores, archery lessons, canoe trips, karaoke. These are not normal features of an automotive leadership conference. But they are some of the out-of-the-box experiences that an attendee at the DealerKnows Summer Camp (DKSC) can expect. We all know that conferences are valuable to get people together, share ideas, network, learn, make deals, close deals […] [Read More]

The average U.S. auto dealership’s profits are down as the industry continues to “normalize” from pandemic-era highs, according to The Presidio Group’s latest quarterly report. Presidio Perspectives: A Quarterly Outlook on Auto Retail and M&A Trends for the fourth quarter of 2023 followed the publication’s debut in December, which focused on the decline from the […] [Read More]

The level of brand loyalty among CarMax customers has stayed pretty much the same since 2017 — only the brands have changed. Back then, CarMax pored through its data to look at the brands, models and types of vehicles its customers repurchased the most. This month, the national used-car retailer went back through its sales […] [Read More]

Holman has opened a new BMW dealership in the Portland, Ore., area that the company is touting as “state-of-the-art.” Holman said BMW of Tigard features a contemporary showroom designed to “enhance the buying process and deliver the exceptional customer experience that has long been a hallmark of Holman dealerships.” The company said the dealership includes […] [Read More]